When it comes to information, Tami Bonnell, CEO of Exit Realty will tell you she is an information “junkie”. As a woman in the C Suite, Tami has led by example. Her complete transparency, and passion for investing in people isn’t just small talk. She walks the talk with real action and initiatives that make real change.
As the leader of one of the top 20 companies in the US today, Tami shared her insights and strategies to address the current disruption in the real estate industry,
In this interview she shared: click here
- It’s not just back to basics, it’s doing what works. Those solutions include total communication and refocusing on the needs of the customer with authentic VALUE that only smart agents can bring to the marketplace
- Advancing your skill set and monitoring the improvements, the progress and refining that focus with what the agent needs to lead with expertise, empathy and improved negotiation skills. Tami addresses that education is consistent across the industry. She refers to NAR’s ABR designation as a good start to showcase agents that have been accredited with direct representation
- Tami adds that the personalization factor emphasizing the “empathy” factor. Listening and asking the right questions will establish a stronger trust in the client/customer relationship.
And finally, as agents, our need to share how our value creates a safer buying or selling environment for our clients and customers. Tami states that agents can take this opportunity to message trust, demonstrate exceptional value to the transaction thru extreme customer focus throughout the transaction that results in a superior buying or selling event.
